Users are encountering errors while adding or editing transactions in SAS Enterprise Case Miner in Part F of the Report. We have been observing that when users add at least 40 parties in either Part C or D of the report, this triggers an error.  We also observed some kind of XMLSELECT error in the ECM application log. Not sure if that is related.    Has someone encountered this before and if yes, what was the fix/workaround done for this? Aside from reduing the number of customers.  ... View more

Users in the SAS Enterprise Case Management is encountering issues in their workflow saying: Task is assigned to another user and is unable to edit their workflow.    This has been observed whenever there are slowdowns in the Web Application.    Not sure if there is a fix for this in Version 6.3. I only saw a similar issue in ECM Version 2.3 but fixed in 3.1 in the SAS Support Page.  ... View more

In the SAS ECM, when selecting from a drop down in Part F, it displays a vague error: ERROR. The smr contains 250 records. We are unable to trace the error because it does not have unix logs or database logs. ... View more