Hi Mark, I took the A00-231 exam at 9:30PM on 04/30/2021 with PearsOnVUE. SAS studio kept frozen from time to time during the exam but the clock kept running. My exam was interrupted. At some point of the exam, the OnVUE interface was completely down and I was waiting more than 1 hour for them to tackle the issue. After resuming the exam, the issue still existed and the technician restarted the section a few times. However, the clock just kept running while SAS studio was frozen. I lost at least 20 minutes due to this issue. I am very disappointed with the test experience. Could you help me? I tried to contact PearsOnVue but I could not find any contact on their website. I need the make up time or reschedule the exam. My PearsOnVUE access code is 361-834-295. The technician can confirm that my exam was interrupted. Thanks a lot!
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