How we can configure TAT ? For example, Alerts which will be generated on daily basis must be responded by the Branch Managers / Operation Managers within assigned (TAT) of 10 working days. If timely response not received from the branch, Reminder will be sent to the Branch on 11th working day. If still no response then it will be escalated to the respective Area or Regional Manager after 5 Working days i.e on 17th day. If the matter still remains unresponded, it will be forwarded to the Group Head after 10 working days from the said date for necessary action.
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