To integrate CI360 (Customer Interaction 360) with WhatsApp, you would typically use WhatsApp's Business API through CI360's platform. This setup enables automated messaging, real-time customer support, and data analysis of customer interactions. Integration requires setting up API configurations, authentication, and message templates that comply with WhatsApp's guidelines. If you need more specific details or assistance with the technical setup, feel free to ask or visit the Micro Focus support forums for guidance!
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