Thanks for the reply,   Although the RPC service is running, the print spooler service is disabled and I don't have access to activate it. Given that I'm running EG on a virtual environment that doesn't have printer access, I'm not surprised that it's been switched off.   I should have been more clear in my original post: I was merely looking for a way to view the single page layout of my process flow (visible by right-clicking anywhere in process flow, then switching 'layout' on) in landscape rather than the default portrait view. Is there any way to do that outside of this method?   Best, Ben ... View more