Working remotely, I was using EG 4.1 over our company VPN without issue. We recently upgraded to 4.3 and response time in EG is now unbearable - it is taking over an hour to open some of my projects, right-mouse on an object and it takes 5 minutes to open the pop-up menu, opening Query Builder on a file takes about 20 minutes. Our tech support is not the most cooperative department in the company and complaints fell on deaf ears until I escalated the issue. They did eventually contact SAS tech support and the response was "Due to the added functionality in 4.3, we do not recommend connecting over a VPN". I can't imagine that this is the official position being taken by SAS. Does anyone know if this could be true and, if not, what hints I could provide our tech support to resolve this issue. Thanks in advance.
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