Solution from SAS Tech Support - Windows Business Intelligence unit ***************************** The error reported in the SAS log: Indicates the SASUSER profile files cannot be correctly read by SAS. The profile files are created or read by SAS every time the application is launched. Please do the following to delete the existing files so that SAS can recreate them on next startup: Launch SAS and submit the following code: proc options option = sasuser; run; The output in the log will show you the location of the SASUSER profile on your machine, for example, the default location is as follows (where <UID> is your Windows user ID): SASUSER=C:\Users\<UID>\Documents\My SAS Files\9.4 Navigate to the SASUSER path in a File Explorer window and delete the following files: profbak.sas7bcat profile.sas7bcat profile2.sas7bcat Close any open SAS sessions and launch a new session. If you receive any errors, send me a screen shot of the errors. ************************
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