Hi @JuanS_OCS   I change the parameters of SASServer1_1 to:   SASServer1_1 -Xms8192m –Xmx8192m -XX:PermSize=768m -XX:MaxPermSize=1280m   In the wrapper.conf and in the setenv.bat   Kind regards. ... View more

@JuanS_OCS   In SASLogon.log i found this messages:   2018-05-02 14:22:03,219 [tomcat-http--2] ERROR com.sas.svcs.security.authentication.tickets.TicketsController - error.authentication.credentials.bad org.jasig.cas.ticket.TicketCreationException: error.authentication.credentials.bad   2018-05-02 14:22:03,112 [tomcat-http--29] ERROR com.sas.svcs.security.authentication.tickets.TicketsController - service.not.authorized org.jasig.cas.services.UnauthorizedServiceException: service.not.authorized   Kind regards ... View more

@JuanS_OCS   No i dont change anyting for the sastrust user.    I dont know how is the process for extend the log or extend the SASLogon to the debug level but i'm going try to find it!   thx!! ... View more

@JuanS_OCS   In the server.log i got this message:   ERROR (tomcat-http--46) [org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/SASLogon].[cas]] Servlet.service() for servlet [cas] in context with path [/SASLogon] threw exception [Request processing failed; nested exception is org.jasig.cas.services.UnauthorizedServiceException: service.not.authorized] with root cause org.jasig.cas.services.UnauthorizedServiceException: service.not.authorized   Is it normal that the file tmlogxxxx.log is it updating and renaming every 2 seconds?   and in the wrapper log i got:   ERROR | wrapper | 2018/05/02 08:51:18 | JVM appears hung: Timed out waiting for signal from JVM. ERROR | wrapper | 2018/05/02 08:51:23 | JVM did not exit on request, terminated   Kind regards ... View more

thx @JuanS_OCS   I can not acces to Environment manager. When I try to access to EVM i got the error: Http 500: Internal Server Error. Now the Balancer Manager dont show any error but when I trying to login in SAS VA i got the error HTTP 401.   Kind regards ... View more

Here is the sample, now I got the error.   if i open cmd and execute netstat -nao | findstr :8080 i dont see any process listening on the port 8080, but the service of webserver is still running.   ... View more

Thx @SimonDawson   Here is the image. In the status sometimes show me Err. now seems to be ok but when I try to access to SAS Visual Analytics I get the HTTP 401 Unauthorized.     And in the webserver log i got this error:   (OS 10061)No connection could be made because the target machine actively refused it.  : proxy: HTTP: attempt to connect to xxx.xxx.xxx.xxx failed  [error] ap_proxy_connect_backend disabling worker for xxxx.xxxxx.xxxx [client xxx.xxx.xxx] File does not exist: D:/SAS/Config/Lev1/Web/WebServer/htdocs/favicon.ico   Kind regards ... View more