Hi,
I would suggest to please open a tech support track as Liz had suggested as we would need information about your setup (e.g. SAS Enterprise Case Management version and hot fix levels, database version and etc.), as well as, the UI definition you have created.
We would need to review the UI definition to see what functions were used to invoke the updates to the database tables, so we can provide some suggestions.
Please find the link to opening a SAS technical support track below.
https://support.sas.com/en/technical-support/contact-sas.html
Regards.
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