Juan,   Thank you for your reply and assistance!     The error we were seeing is in SMC during the import process.  The error in the import window is: "The import process finished with errors.  For more details, view the import log."     From the import log, with some bits redacted: INFO - ******** Importing Metadata ******** INFO - Including access controls during import. INFO - Metadata imported successfully. INFO - ******** Importing Properties ******** INFO - ******** Adjusting Metadata ******** INFO - Updating Visual data query objects. INFO - ******** Importing Content ******** INFO - Importing content for Visual data query objects. INFO - Writing content for visual data query "<redacted>" ERROR - Could not retrieve information for visual data query "". Reason Could not access HTTP invoker remote service at [https://sas-tst.unc.edu/SASWIPClientAccess/remote/svcs.UrlGeneratorService]; nested exception is java.io.StreamCorruptedException: invalid stream header: 3C68746D INFO - You can submit the following command to the batch import tool if you want to import this package again. Note: This command does not take into account any changes that were made to the object selections in the Import Wizard. Also, the types supported by the application used to run the Import Wizard are not included in the "-types" option. ImportPackage -profile "SAS TST" -package "/tmp/PaulTest2.spk" -target "/<redacted>(Folder)" -subprop -includeACL INFO - Total time to run the import process: 1.03 seconds. INFO - The import process has finished with errors. 1) Regarding certs.  We have our sas infrastructure in a different vlan from our apache reverse proxy servers and behind different Big IP F5 load balancers and firewalls.  Because of this, we are running most of our services without SSL encryption in that SAS-specific space.   2) We tried to removing the SSO bits and the error changed.  The process in the log looked similar to above, but it failed with a 401 error: ERROR - Could not retrieve information for visual data query "". Reason Could not access HTTP invoker remote service at [https://sas-tst.unc.edu/SASWIPClientAccess/remote/svcs.UrlGeneratorService]; nested exception is java.io.IOException: Did not receive successful HTTP response: status code = 401, status message = [Unauthorized] 3) We removed the logs and temp files and restarted and nothing changed.  Same errors in the SMC import tool, catalina.out and WIP logs.   If it's of any value, here's an overview of our architecture.     Best regards! Paul ... View more