Hi-I am having this same issue and followed the trouble shooting steps to this point, but there is no config file in that folder. Where do I find a new one? I am running 9.3. The other folder points correctly to this file as the location of the file. Here is information about Java- C:\Program Files (x86)\Java\jre1.8.0_77\bin\client>java -version java version "1.8.0_77" Java(TM) SE Runtime Environment (build 1.8.0_77-b03) Java HotSpot(TM) Client VM (build 25.77-b03, mixed mode) ..... Directory of c:\ 04/16/2016 12:23 PM <DIR> PROGRA~1 Program Files 04/16/2016 01:05 PM <DIR> PROGRA~2 Program Files (x86) 0 File(s) 0 bytes 2 Dir(s) 13,093,875,712 bytes free
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