Hi, I am part of a team that access a Unix SAS server via PCs. From time to time, I and other users get the following error message when we try to log on to SAS: "An unexpected error has occurred while accessing metadata. A connection could not be made to the SAS Metadata Server but is required for the current operation. Please see your administrator." There is a "show details" option. This brings up the following information: Connection failed Retrieving the COM class factory for component with CLSID {868CEB5F-4D78-43FC-96B4-F5B6C0341151} failed due to the following error: 800736b1 The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail. (Exception from HRESULT: 0x800736B1). -------------------------- Technical Information Follows -------------------------- Exception Details: ---------------------------------------- Exception type: SAS.EC.Directory.Metadata.MetadataException Message: Connection failed Source: EC.Directory Target Site: MakeConnection Data: m_HostName : [redacted] m_Port : [redacted] m_Userid : [redacted] Stack Trace: at SAS.EC.Directory.Metadata.OMSProvider.MakeConnection() at SAS.EC.Directory.Metadata.OMSProvider.Connect() at SAS.EG.SDS.Dialogs.ProviderConnectDlg.Connect(Object sender, DoWorkEventArgs e) Inner Exception Details: ---------------------------------------- Exception type: System.Runtime.InteropServices.COMException Message: Retrieving the COM class factory for component with CLSID {868CEB5F-4D78-43FC-96B4-F5B6C0341151} failed due to the following error: 800736b1 The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail. (Exception from HRESULT: 0x800736B1). Source: EC.Directory Target Site: MakeConnection Stack Trace: at SAS.EC.Directory.Metadata.OMSProvider.MakeConnection() You might think from the above that this is a server-side issue. However, only one PC seems to be affected, at any one time, although which PC seems to be random. When I get the error on my own PC, I can still log on to SAS from a different PC, and other users can also log on. So it seems to be specific to a given PC, on a given day, and independent of which user is logging on. The following day the error goes away. Nevertheless it is inconvenient as I have to work at two PCs. Any help you can provide on this would be appreciated. With thanks, Techie99
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