cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
psmerill
‎04-07-2022
  • 26 Posts
  • 1 Likes Given
  • 0 Solutions
  • 3 Likes Received

Re: SAS RTDM: error while importing spk package to SAS Management Cons...

by Obsidian | Level 7 in Administration and Deployment
‎04-07-2022 05:10 AM
2 Likes
‎04-07-2022 05:10 AM
2 Likes
Thank you very much for your help 🙂 ... View more

Re: SAS RTDM: error while importing spk package to SAS Management Cons...

by Obsidian | Level 7 in Administration and Deployment
‎04-06-2022 04:51 AM
‎04-06-2022 04:51 AM
thanks for your quick response.   By the way, I can confirm we are able to validate the Content Server successfully but we found the following error in the SASContentServer.log referred to Test Import above:   2022-04-05 19:59:23,790 [tomcat-http--3] ERROR org.apache.jackrabbit.webdav.simple.DavResourceImpl - Error while importing resource: java.io.IOException: Connection reset by peer   Meanwhile, we run additional tests and we discovered the problem seems to be connected to spk packages dimension. Specifically, we can import small-sized packages successfully but we can't do that when we try to import bigger packages, experiencing the problem we shared in the previous message. Moreover, it seems we encounter the same problem in Customer Intelligence Studio, I mean we experience many errors while trying di save/modify a SAS Process or inserting it into a Decision Campaign. It looks like it isn't an object issue since that after many attempts, we can finally do these activities without making any changes.   Do you have some tips about it?   Thank you in advance for your attention.   Have a nice day 🙂 ... View more

SAS RTDM: error while importing spk package to SAS Management Console

by Obsidian | Level 7 in Administration and Deployment
‎04-05-2022 02:02 PM
‎04-05-2022 02:02 PM
Hello everyone,   we are experiencing some troubles while importing spk package to SAS Management Console. Specifically we are trying to import a SAS Process from another environment and we receive the error log below.   Could you please help us to understand this behavior? Thank you in advance for your attention. Have a nice day.     --------------------------Error Log-------------------------------------- INFO - Log file created: /home/sas/SAS/Logs/Import_220405195823.log INFO - Current Time: April 5, 2022 7:58:23 PM CEST INFO - User Name: sasdemo INFO - Target Metadata Server: srtdmas04v (Port: 8561) INFO - Importing objects from package "/sas/Lettura_car_cliente_WS_v2_4.spk". INFO - Importing objects into SAS Folders root. INFO - Package file version: 9300 INFO - Loading substitution properties. INFO - Loaded substitution properties file from package. INFO - Applying initial substitution values INFO - ******** Analyzing Dependencies ******** INFO - -------- CI System Version: 6.5 -------- INFO - Analyzing Campaign process objects. INFO - ******** Starting Import Process ******** INFO - Resolving connection points. INFO - Importing the following objects: Create 1 Campaign process object: /Inbound/Retail/Campaign Definition/Lettura_car_cliente_WS_v2_4 INFO - ******** Importing Metadata ******** INFO - Including access controls during import. INFO - Metadata imported successfully. INFO - ******** Importing Properties ******** INFO - ******** Adjusting Metadata ******** INFO - Updating Campaign process objects. INFO - ******** Importing Content ******** INFO - Importing content for Campaign process objects. INFO - -------- CI Object Version for "Lettura_car_cliente_WS_v2_4": 6.5 -------- ERROR - ERROR - com.sas.services.TransportException [ com.sas.analytics.crm.error.client.ApplicationException [ com.sas.services.ServiceException: Error trying to update entity http://design:80/SASContentServer/repository/default/sasdav/Customer Intelligence/EG/CG/EGCGVNY3BRESXRCA [ com.sas.services.webdav.DAVException: 502 (Bad Gateway) during PUT on /SASContentServer/repository/default/sasdav/Customer%20Intelligence/EG/CG/EGCGVNY3BRESXRCA ] ] ] at com.sas.analytics.crm.persistence.logicalobject.definition.CIDefinitionImportListener.importContent(CIDefinitionImportListener.java:434) at com.sas.analytics.crm.persistence.logicalobject.definition.decisionprocess.CIDecisionProcessImportListener.importOrderedContent(CIDecisionProcessImportListener.java:83) at com.sas.analytics.crm.persistence.logicalobject.definition.decisionprocess.CIDecisionProcessImportListener_$$_javassist_24._d79importOrderedContent(CIDecisionProcessImportListener_$$_javassist_24.java) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:606) at com.sas.ci.services.common.util.ClassWrapUtilJA$ProxyMethodHandler.invoke(ClassWrapUtilJA.java:92) at com.sas.analytics.crm.persistence.logicalobject.definition.decisionprocess.CIDecisionProcessImportListener_$$_javassist_24.importOrderedContent(CIDecisionProcessImportListener_$$_javassist_24.java) at com.sas.analytics.crm.persistence.logicalobject.task.OrderedContentImportManager.run(OrderedContentImportManager.java:92) at com.sas.analytics.crm.persistence.logicalobject.definition.decisionprocess.CIDecisionProcessImportListener.importContent(CIDecisionProcessImportListener.java:77) at com.sas.analytics.crm.persistence.logicalobject.definition.decisionprocess.CIDecisionProcessImportListener_$$_javassist_24._d78importContent(CIDecisionProcessImportListener_$$_javassist_24.java) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:606) at com.sas.ci.services.common.util.ClassWrapUtilJA$ProxyMethodHandler.invoke(ClassWrapUtilJA.java:92) at com.sas.analytics.crm.persistence.logicalobject.definition.decisionprocess.CIDecisionProcessImportListener_$$_javassist_24.importContent(CIDecisionProcessImportListener_$$_javassist_24.java) at com.sas.metadata.promotion.ImportHandler.importContent(ImportHandler.java:1096) at com.sas.metadata.promotion.ImportHandler.runImport(ImportHandler.java:723) at com.sas.metadata.promotion.ImportHandler.runImport(ImportHandler.java:672) at com.sas.metadata.promotion.visuals.ImportExecutePanel$ImportThread.launchOperation(ImportExecutePanel.java:82) at com.sas.metadata.promotion.visuals.AbstractExecutePanel$ExecutionThread.run(AbstractExecutePanel.java:437) Caused by: com.sas.analytics.crm.error.client.ApplicationException at com.sas.analytics.crm.persistence.objects.IODavUtil.persistByteArraytoDav(IODavUtil.java:180) at com.sas.analytics.crm.persistence.objects.IODavUtil.persistByteArraytoDav(IODavUtil.java:152) at com.sas.analytics.crm.persistence.objects.IODavUtil.persistMAPOtoDav(IODavUtil.java:205) at com.sas.analytics.crm.persistence.objects.MAPO.save(MAPO.java:189) at com.sas.analytics.crm.persistence.metadata.MASmartObjectIO.updateDavContent(MASmartObjectIO.java:1005) at com.sas.analytics.crm.persistence.metadata.MALWDefinitionIO.updateDavContent(MALWDefinitionIO.java:1201) at com.sas.analytics.crm.persistence.metadata.MASmartObjectIO.saveObject(MASmartObjectIO.java:237) at com.sas.analytics.crm.persistence.metadata.MALWDefinitionIO.saveObject(MALWDefinitionIO.java:532) at com.sas.analytics.crm.persistence.metadata.MASmartObjectIO.saveObject(MASmartObjectIO.java:175) at com.sas.analytics.crm.persistence.logicalobject.definition.CIDefinitionLogicalObject.saveDefinitionDO(CIDefinitionLogicalObject.java:616) at com.sas.analytics.crm.persistence.logicalobject.definition.CIDefinitionLogicalObject_$$_javassist_26._d122saveDefinitionDO(CIDefinitionLogicalObject_$$_javassist_26.java) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:606) at com.sas.ci.services.common.util.ClassWrapUtilJA$ProxyMethodHandler.invoke(ClassWrapUtilJA.java:92) at com.sas.analytics.crm.persistence.logicalobject.definition.CIDefinitionLogicalObject_$$_javassist_26.saveDefinitionDO(CIDefinitionLogicalObject_$$_javassist_26.java) at com.sas.analytics.crm.persistence.logicalobject.definition.CIDefinitionImportListener.writeImportedContent(CIDefinitionImportListener.java:526) at com.sas.analytics.crm.persistence.logicalobject.definition.decisionprocess.CIDecisionProcessImportListener.writeImportedContent(CIDecisionProcessImportListener.java:98) at com.sas.analytics.crm.persistence.logicalobject.definition.decisionprocess.CIDecisionProcessImportListener_$$_javassist_24._d142writeImportedContent(CIDecisionProcessImportListener_$$_javassist_24.java) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:606) at com.sas.ci.services.common.util.ClassWrapUtilJA$ProxyMethodHandler.invoke(ClassWrapUtilJA.java:92) at com.sas.analytics.crm.persistence.logicalobject.definition.decisionprocess.CIDecisionProcessImportListener_$$_javassist_24.writeImportedContent(CIDecisionProcessImportListener_$$_javassist_24.java) at com.sas.analytics.crm.persistence.logicalobject.definition.CIDefinitionImportListener.importContent(CIDefinitionImportListener.java:414) ... 22 more Caused by: com.sas.services.ServiceException: Error trying to update entity http://design:80/SASContentServer/repository/default/sasdav/Customer Intelligence/EG/CG/EGCGVNY3BRESXRCA [ com.sas.services.webdav.DAVException: 502 (Bad Gateway) during PUT on /SASContentServer/repository/default/sasdav/Customer%20Intelligence/EG/CG/EGCGVNY3BRESXRCA ] at com.sas.services.information.DAVRepository.updateEntity(DAVRepository.java:2678) at com.sas.services.information.metadata.dav.DAVEntity.commitUpdates(DAVEntity.java:558) at com.sas.services.information.metadata.dav.DAVEntity.update(DAVEntity.java:570) at com.sas.services.information.metadata.Metadata.update(Metadata.java:1045) at com.sas.analytics.crm.persistence.objects.IODavUtil.persistByteArraytoDav(IODavUtil.java:167) ... 48 more Caused by: com.sas.services.webdav.DAVException: 502 (Bad Gateway) during PUT on /SASContentServer/repository/default/sasdav/Customer%20Intelligence/EG/CG/EGCGVNY3BRESXRCA at com.sas.services.webdav.DAVResource.processError(DAVResource.java:3375) at com.sas.services.webdav.DAVResource.setContents(DAVResource.java:2004) at com.sas.services.information.DAVRepository.updateEntity(DAVRepository.java:2676) ... 52 more INFO - You can submit the following command to the batch import tool if you want to import this package again. Note: This command does not take into account any changes that were made to the object selections in the Import Wizard. Also, the types supported by the application used to run the Import Wizard are not included in the "-types" option. ImportPackage -profile "MC sasdemo" -package "/sas/Lettura_car_cliente_WS_v2_4.spk" -target "/" -subprop -includeACL -preservePaths INFO - Total time to run the import process: 1.82 seconds. INFO - The import process has finished with errors. ... View more

SAS RTDM: Custom Details Length

by Obsidian | Level 7 in Administration and Deployment
‎12-14-2021 01:07 PM
‎12-14-2021 01:07 PM
Good evening,   we add a custom column to CI_TREATMENT_EXT table that it is hosted on a Teradata DB. The new field must contain a really long string (an url) so we configured a Varchar(2100) and we refreshed Table's Metadata in the SAS Management Console. Then we created a treatment in SAS Customer Intelligence Studio, we inserted this new detail, we set the detail maximum length to 2100 characters and in the end we inserted a string of 2100 character.   At the moment the system inserts into the CI_TREATMENT_EXT table the value corresponding to this new detail, it truncates the value to 500 characters even if the string is longer.   Could you please help us to understand this behavior? Is there any configuration or variable that truncates a string if it exceeds a specific number of character? Thank you in advance for your attention. Have a nice day. ... View more

Java arbitration code

by Obsidian | Level 7 in SAS Customer Intelligence
‎03-31-2020 11:39 AM
‎03-31-2020 11:39 AM
Hi all, I have to write a Java arbitration code to manage the output list of treatment in the reply node on SAS RTDM 9.4. I've already written it in DS2 but SAS technical support, considering the current architecture, has advised me against using this programming language because it isn't efficient and performing. How can I create a Java arbitration code? do I need to import libraries? what are tables/structures' names similar to Treatments_Custom for ds2? Do you have any examples? Thanks, Paolo ... View more

Re: SAS - RTDM (CI STUDIO): How does it work LIKE FUNCTION?

by Obsidian | Level 7 in SAS Customer Intelligence
‎08-13-2019 06:55 AM
‎08-13-2019 06:55 AM
Hi, We created a calculated variable with the FIND function and we received the expected result. Thank you for your suggestion, Paolo ... View more

Re: SAS - RTDM (CI STUDIO): How does it work LIKE FUNCTION?

by Obsidian | Level 7 in SAS Customer Intelligence
‎08-13-2019 06:48 AM
‎08-13-2019 06:48 AM
Hi James, thanks for your answer. We tried to use asterix (*) with the LIKE operator in the Filter node, but we didn't receive the expected result.   Thanks, Paolo   ... View more

Re: RTDM/BRM functions

by Obsidian | Level 7 in New SAS User
‎05-30-2019 07:49 AM
‎05-30-2019 07:49 AM
Hello,   have you already tried a combination of the following functions: 1. CAT(string, string, ...): it concatenates the argument of the function; 2. SUBSTR(string, position, length): it returns a substring; 3. INDEX(source, excerpt): it searches the source for the character string specified by the excerpt. It returns the position of the source into the excerpt; 4. LENGTHC(string): it returns the length of a string.   Paolo ... View more

SAS RTDM: _SAS_CONTACT_RULES_EVENT

by Obsidian | Level 7 in SAS Customer Intelligence
‎05-22-2019 10:25 AM
‎05-22-2019 10:25 AM
Hello everybody,   We executed a decision campaign but it didn't work. Then we checked in "SASDecisionServicesEngine6.4.log" and we have the following error:   com.sas.analytics.ph.RTDMException: No Flow configured for event: _SAS_CONTACT_RULES_EVENT   Could you help us to resolve this problem please?   Thank you in advance for your help, Paolo       ... View more

Re: SAS RTDM - Add Channels Utility (Problem)

by Obsidian | Level 7 in SAS Customer Intelligence
‎05-22-2019 04:20 AM
‎05-22-2019 04:20 AM
Hi,   thanks for your help. We executed the following steps: 1. We used the new channel into the reply node as you recommended us; 2. the campaign with the previous reply node was deployed and activated; 3. we ran the campaign. Unfortunately, after executing these steps, we can't still find the new channel in the CI_CHANNEL table. Have we executed the right procedure? Are we missing something?   Thanks, Paolo       ... View more

Re: SAS RTDM - Add Channels Utility (Problem)

by Obsidian | Level 7 in SAS Customer Intelligence
‎05-21-2019 12:31 PM
‎05-21-2019 12:31 PM
Hi Beate,   thanks for your answer. We restarted the server SASServer6_x but it doesn't work anyway. Is there another solution?   Thanks, Paolo ... View more

SAS RTDM - Add Channels Utility (Problem)

by Obsidian | Level 7 in SAS Customer Intelligence
‎05-20-2019 11:43 AM
‎05-20-2019 11:43 AM
Hello everybody,   1. we added a new channel on SAS RTDM through the following UNIX command:   ./sasciutils -addChannel -userid sascisvc@saspw -password <password> -utilitylogfile /home/sas/channel.log -code TNC -name "Test New Channel" -skipcdm   2. After command execution, it was printed the following message:   2019-05-20 16:32:11: Connecting to the Mid-tier... 2019-05-20 16:32:31: Mid-tier connection established. 2019-05-20 16:32:31: Adding channel with code TNC - this can take few minutes. 2019-05-20 16:32:32: Channel with code TNC and name Test New Channel added to the channel list.   3. On Customer Intelligence STUDIO, while creating a new reply definition, the new channel is visible into the drop-down list.   4. The new channel "TNC" wasn't added to the "CI_CHANNEL" Table.   Could you tell us the reason why the new channel wasn't added on the CI_CHANNEL table? Do we have to add it manually?   Thank you in advance for your help, Paolo.       ... View more

SAS - RTDM (CI STUDIO): How does it work LIKE FUNCTION?

by Obsidian | Level 7 in SAS Customer Intelligence
‎05-15-2019 12:29 PM
‎05-15-2019 12:29 PM
Hello everybody,   we are trying to use LIKE function in SAS RTDM (CI STUDIO) and we need help about the its syntax. We are using this function for looking for a substring in a string and we notice that in some cases it works and in other cases not and we can't understand the reason why. For example:   we have the following string in input:   DS ULT TREATMENT SDP = "Commerciale Conto Corrente Prova Lunghezza Max Sessanta Lung|Commerciale PostePay Evolution Prova Lunghezza Maxm Sessanta|Commerciale Finanziamento Prova Lunghezza Max Sessanta Lungh|Operativa Aggiornamento cellul Prova Lunghezza Maxm Sessanta|MustHave Consenso Privacy Prova Lunghezza Max Sessanta Lungh"   First of all, we tried with the following LIKE operator in a Filter Node: LIKE: %Conto%     than we tried with the following LIKE function: LIKE(<<DS ULT TREATMENT SDP>>,"%Conto%").       In both cases we didn't receive the expected result since that the Filter Node doesn't allow us to move to the next node even though, as you can see, the searched substring "Conto" exists in the input string (in our case "Commerciale Conto Corrente Prova Lunghezza Max Sessanta Lung|Commerciale PostePay Evolution Prova Lunghezza Maxm Sessanta|Commerciale Finanziamento Prova Lunghezza Max Sessanta Lungh|Operativa Aggiornamento cellul Prova Lunghezza Maxm Sessanta|MustHave Consenso Privacy Prova Lunghezza Max Sessanta Lungh").    Could you help us to find a solution? Is the function's syntax right?   Thank you in advance for your help, Paolo     ... View more

SAS RTDM - Synchronize repository SAS Decision Services

by Obsidian | Level 7 in New SAS User
‎01-24-2019 06:09 AM
‎01-24-2019 06:09 AM
Hi all,   Can I synchronize Repository (Engine) of SAS Decision Services from a SAS program instead that from SAS Management Console (Plug-ins Decision Services)? Thanks, Paolo ... View more

Invoke external webserice from RTDM

by Obsidian | Level 7 in SAS Customer Intelligence
‎01-11-2019 06:00 AM
‎01-11-2019 06:00 AM
Hi, we need to call an external web services (with post method) from a decision campaign into SAS RTDM. From SAS MC, we have created a Web Services system resource where we have specified the wsdl of external services. Therefore, we have created a Web Process from CIS with the resource created from sas mc. But this process is only for get metod of web services? How we can invoke a external web services with post method without use a ds2 code? Best regards, Paolo ... View more
Contact Me
Online Status
Offline
Date Last Visited
‎04-07-2022 05:10 AM
Likes given to
View All
Likes from
View All
Quick links