Hello, I need a suggestion on handling the orphaned SAS processes. Here is the situation: Once in a while, we see users processes are too slow or the WRS/Portal reports dont open up and keep processing or refresh data throws time-out errors. And everytime this happens, what we do is stop sas services, kill hanging sas processes but then, it creates <defunct> processes, so finally have to request to reboot linux server, which requires a lot of approvals. So, now we would like to find a way to prevent these defunct processes hanging in there. FYI, there are both workspace server and pooled workspace server related processes hanging in there.   Please advise, how can we prevent these defunct processes being created.   Thanks, Raghu ... View more

Hello, Need some advise with below issue.   Our SAS 9.4 app sits on linux server. Recently, to fix some AD authentication issue on our server, they have applied some patch/ solution, And from the, i see that the UID of the installation ID (rtdmsas) is different than what used to be during the installation and they are no so positive  about retreiving the old UID. So, Need your adwise on what can be done to start services as now i get permission denied error accessing the SAS install/config folders itself. I know , its not advisable on opening up the permissions on the folders and start services. So, is there any other option you guys could suggest. ... View more