Dear All, I need to change the password for CASEMGMT user, I do the following steps: 1 – I changed the password for MS SQL server 2- I changed the ODBC for the user CASEMGMT with the new password 3- I used the SAS deployment wizard to change the password and it finished successfully. But when I try to log in to the ECM the error appears “HTTP status 500 - could not open JDBC connection for transaction” as the below  Could you please give me your advice. ... View more

I install SAS in win 2012 then I start configuration when the configuration in steps 13 (load content ) the Server suddenly shut down. now the ECM and other links are working but I can not sure that every thanks ok. because the configuration does not complete so please advise if there any solution to complete the configuration or must be reconfiguration from the beginning.  ... View more

during configuration SAS, I check port 80 (for SAS web server HTTP port) and I found it busy so, I change it into 87. after complete SAS configuration I was surprised that port 87 restricted ports in browsers( google chrome and firefox ) and it need to manually setting to make those browsers allows to HTTP with port 87 work. So, I needed to make browsers setting on all PC's that used SAS (it is headache).  So how I can change the HTTP port from 87 to 83. ... View more

I faced a problem during SAS configuration as shown in the below: ... View more

I have a problem with the SAS License. I have SAS depot with 2 license one of ECM and other of V.A. (every license with differents sit-number). I install the depot in single machine not I face a problem if I used the ECM license the LASR server of V.A is not working. and if I renew with the V.A licence the ECM is not working. kindly give your advice.     ... View more