Hi!
I don't know the reason for you getting missing values but one thing you really need to be careful with is the length (3:rd argument) you want to keep.
It should never be longer than the original string, i.e if the original string is 30 character you should define the substring like:
substr([var],3,28).
We have had a long journey finding why our LASR-server got memory shortage and shut down.
The reason was that we used longer substring than the original string, the higher value we used the faster the server went down 🙂
Anyhow, you should get a value from your substring, can you try a short version first, just to see that it works?
//Fredrik
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