Re: Web Report Studio won't accept connection - SAS Support Communities

Calcite | Level 5

Calcite | Level 5

Web Report Studio won't accept connection

Posted 01-14-2015 05:07 PM (5353 views)

Having an issue this afternoon where users cannot connect to Web Report Studio. Troubleshooter shows "The remote device or resource won't accept the connection".

WRS was completely restarted, but still same issue. Any thoughts?

3 REPLIES 3

PROC Star

Re: Web Report Studio won't accept connection

Posted 01-14-2015 06:05 PM (755 views) | In reply to SAS_WBR

The first check should be to remote logon to the SAS Web Server and check that all of the SAS services have been started. If not they should be started.

Super User

Super User

Re: Web Report Studio won't accept connection

Posted 01-15-2015 03:10 AM (755 views) | In reply to SAS_WBR

If you have problems, use this order in restarting your services:

- Metadata Server (if you can't even connect with EG or SMC)

- Object Spawner

- OLAP Server

- SAS Remote Services

- Web Application Server (jboss). WRS is a web app served by the application server

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Calcite | Level 5

Calcite | Level 5

Re: Web Report Studio won't accept connection

Posted 01-15-2015 08:16 AM (755 views) | In reply to SAS_WBR

Thank you for the responses. Ultimately it ended up being WebSphere.