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test41
Calcite | Level 5

Hello,

we are deploying viya2023.10 on onpremis k8s.

Infra created through github iac project.

sas images are pulled from jfrog repositoty

Deploying sas through github project as well. and we have two issues:

 

1) SAS Operator reconcile failed with below error

Status:
Conditions:
Last Transition Time: 2024-04-26T13:36:58Z
Message: Reconcile failed
Reason: ReconcileFailed
Status: False
Type: Ready
Display Name:
Latest:
Release For Cadence:
Cadence Name:
Cadence Release:
Cadence Version:
Display Name:
Matches Deployed Release: false
Support End:
Support Level:
Release For Version:
Cadence Name:
Cadence Release:
Cadence Version:
Display Name:
Matches Deployed Release: false
Support End:
Support Level:
Messages:
Error loading entitlements file: "https://ses.sas.download/ses/entitlements.json"
Failed to get 'https://ses.sas.download/ses/entitlements.json'
Get "https://ses.sas.download/ses/entitlements.json": dial tcp 149.173.160.82:443: connect: connection timed out
State: FAILED
Support End:
Support Level:
Events: <none>

 

2) Ingress controller does not fetch an external IP.

3 REPLIES 3
gwootton
SAS Super FREQ
1. Looks like the operator cannot connect the the defined repository warehouse (the default, https://ses.sas.download). Presumably this is because this is being blocked by your firewall. If you're trying to use a custom repository warehouse I don't think the viya4-deployment project has a function to customize this.

Repository Warehouse Options
https://go.documentation.sas.com/doc/en/sasadmincdc/v_051/dplyml0phy0dkr/p0uytz3rj1l4ysn1e8n73u95stq...

2. Sounds like an issue with your Kubernetes installation:
https://github.com/sassoftware/viya4-iac-k8s?tab=readme-ov-file#networking
--
Greg Wootton | Principal Systems Technical Support Engineer
test41
Calcite | Level 5

Thank you @gwootton  for your response.

Ingress issue has been fixed. 

And for the defined repository, i see that the deployment past the error we had after our it team was able to open the firewall to https://ses.sas.download for limited time. 

We have proxy server but setting the environment variable does not seems to be working. we tried updated the deployment yaml files with env variables but that did not help. Any advise on how/ where the proxy settings can be set to make this works?

 

 

Thanks,

Raghu

gwootton
SAS Super FREQ
Here is the documentation on adding forward proxy settings to the operator:

Add Forward Proxy Settings
https://go.documentation.sas.com/doc/en/sasadmincdc/v_051/dplyml0phy0dkr/n08u2yg8tdkb4jn18u8zsi6yfv3...
--
Greg Wootton | Principal Systems Technical Support Engineer