hi,
I have created a report with saved image under the content and used the image in the report.
when I shared the report with users they can see the report and its objects with data and everything okay except the image . I have shared the image in content.
but users cant see the image in the report. my question is can't we use the image which we save and shared in the shared report? or any settings to be modified?
What version of Visual Analytics are you using? If it's version 8.5, there is a defect here that might be relevant:
https://support.sas.com/kb/69/060.html
It was fixed in the June 2022 updates though.
Otherwise at a minimum users just need to have read access to the image and read access to the report so it sounds like something may not be right there. Since you say you've already shared the image, one way to confirm this is to do the following:
1. From SAS Drive, browse to your image.
2. On the right hand side where you can see details about the image, expand More > URI
3. You should be able to copy that URI, and then access it directly in your browser like this:
https://<VA host>/URI
i.e.
https://my.va.server/files/files/663547a8-4a97-468a-8b7e-5c7a1b0bffc3/
You could have one of the users try that and see what kind of response they get. If they get json output that shows things like creationTimeStamp and modifiedTimeStamp, that means they should have access to the image. If they don't have access then they'll get an HTTP 403 or some other error code.
What version of Visual Analytics are you using? If it's version 8.5, there is a defect here that might be relevant:
https://support.sas.com/kb/69/060.html
It was fixed in the June 2022 updates though.
Otherwise at a minimum users just need to have read access to the image and read access to the report so it sounds like something may not be right there. Since you say you've already shared the image, one way to confirm this is to do the following:
1. From SAS Drive, browse to your image.
2. On the right hand side where you can see details about the image, expand More > URI
3. You should be able to copy that URI, and then access it directly in your browser like this:
https://<VA host>/URI
i.e.
https://my.va.server/files/files/663547a8-4a97-468a-8b7e-5c7a1b0bffc3/
You could have one of the users try that and see what kind of response they get. If they get json output that shows things like creationTimeStamp and modifiedTimeStamp, that means they should have access to the image. If they don't have access then they'll get an HTTP 403 or some other error code.
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