Dear all,
I have faced a problem while checking the reports in the client machine, as the machine was having windows 7 enterprise, chrome 54. as i have logged in sucessfully, then when i open any of the components like Report designer or Viewer or Administer,etc... i got ther blank page with "download failed" if put brower on the puggled icon, adobe flash player ..
as i understood may be there is no adobe flash player in the system then i have installed but still the same problem...
if any body come across same problem kindly share the solution for the same..
Thanks in advance!!
vallsas:
I'm not SAS Tech Support but I noticed your posting was un-answered.
I Googled Adobe's websites and have you tried these troubleshooting resources yet?
1) Is Adobe Flash truly installed/configured on that Chrome browser not working and if so, what version of Adobe Flash is up and running:
https://www.adobe.com/software/flash/about/
2) Perhaps Adobe Flash is not enabled or allowed to run on that particular computer:
https://helpx.adobe.com/flash-player/kb/enabling-flash-player-chrome.html
If these don't help, perhaps call into your local SAS Tech Support so they can work with you to troubleshoot further.
Sincerely,
Ted Stolarczyk, SAS Customer Loyalty team
vallsas:
I'm not SAS Tech Support but I noticed your posting was un-answered.
I Googled Adobe's websites and have you tried these troubleshooting resources yet?
1) Is Adobe Flash truly installed/configured on that Chrome browser not working and if so, what version of Adobe Flash is up and running:
https://www.adobe.com/software/flash/about/
2) Perhaps Adobe Flash is not enabled or allowed to run on that particular computer:
https://helpx.adobe.com/flash-player/kb/enabling-flash-player-chrome.html
If these don't help, perhaps call into your local SAS Tech Support so they can work with you to troubleshoot further.
Sincerely,
Ted Stolarczyk, SAS Customer Loyalty team
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