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cealoi
Calcite | Level 5

When we put in our credentials is says "You have signed in". But same credentials on a dell laptop log us in.


loginscreen.PNG
4 REPLIES 4
SASKiwi
Opal | Level 21

Please confirm you are using a supported OS / browser combination for SAS VA on your Surface Pro. Windows 10 is also supported in addition to those listed.

 

http://support.sas.com/documentation/prod-h/hc/2.5/en/HTML/Common_Components_HTML_System_Reqs.htm#Co...

:

 

 

cealoi
Calcite | Level 5

Thanks, it is IE11...however, out of curiousity, I don't see Edge listed....does SAS distinguish between using Edge versus the original IE?

Torben_Pedersen
Fluorite | Level 6

I run on a Surface Pro 3 thru VPN in Edge without any problems !!

SASKiwi
Opal | Level 21

Since you are using a supported browser I suggest you track this to SAS Tech Support. I suspect browser version is not relevant to your problem.

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