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Mohammadi_1
Fluorite | Level 6

Hello,

I have been having issue with object/graphs loading in visual Analytics. I have tried everything that I know could help, but did not work. I refreshed, cleared caches, log out and log in. Anyone, who had come across this issue before? Thank you in advance for any help and suggestion. 

 

Here is my screen. Screenshot 2025-02-03 at 10.48.00 PM.png

1 REPLY 1
Madelyn_SAS
SAS Super FREQ

A few questions...

  • Which version of VA is this? 
  • Is there a 'warning' badge in the bottom right corner of those graphs? If so, what does it say? 
  • Do the graphs display in view mode? 
  • Has this ever worked?
  • Does everyone see the same problem? 
  • Is it specific to graphs? 

You might need to open a case with SAS Technical Support, and generate a network trace (HAR file) and console log when the problem occurs. https://sas.service-now.com/csm?id=kb_article_view&sysparm_article=KB0036430 

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