LASR Server Not Starting

[prashantgupta]

HI,

I am facing the a porblem while starting LASR Server.  I have attached the log file as well.

-1
-------------- Task Summary --------------
SUCCESS (SASJob PreCode)
ERRORS (Store Process ID)
----------------------------------------------
ERROR: An exception has been encountered.
Please contact technical support and provide them with the following traceback information:

The SAS task name is [DATASTEP (2)]
ERROR: Read Access Violation DATASTEP (2)
Exception occurred at (00B0A0D2)
Task Traceback
Address Frame (DBGHELP API Version 4.0 rev 5)
0000000000B0A0D2 00000000062DE340 tkmk:tkBoot+0x18392
0000000000B084BC 00000000062DE390 tkmk:tkBoot+0x1677C

[Anand_V]

Hi @prashantgupta

Are you starting the LASR Server with VA Admin ID or not?

Since LASR Servers are started via a GUI, It would require more information to troubleshoot the issue.

It is always good to open a track with SAS Technical Support for faster resolution.

Thanks,
Anand!