SCORM Connection errors in elearning

[Vhawks]

I am trying to go through the SAS Programming 1 E-Learning course but I keep getting a message from the elearning site that

"The SCORM player has determined that your Internet connection is unreliable or has been interrupted. If you continue in this SCORM activity, your progress may not be saved. You should exit the activity now, and return when you have a dependable Internet connection."

In addition some of the activity's in the elearning just hang.  

While it's certainly not the fastest internet it seems to work fine in all other apps.  

speedtest shows download of about 10-12 Mbps and upload of 2-3 Mbps with a latency in the range of 50-100 with average about 70.

Running on 64 bit Windows 10 Pro on an 8 core machine with 32 GB of memory

No other competition on the Internet- I'm the only user.

SAS itself seems to be running fine in the Oracle VM,  it's just the E-Learning activities and browser session that has problems.

Running in the latest version of Google Chrome.

I've tried rebooting, restarting router, etc. but still keep getting the error and can't run some activities in the elearning.  

Any ideas would be appreciated.

Thanks

Verlyn Hawks

[JosvanderVelden]

Have you checked whether the BrightCove ports and domains are allowed on your system? The following domains and ports https://support.brightcove.com/domains-and-ports-must-be-accessible-video-cloud must be accessible from your browser. To avoid firewall related issues for your users, we recommend that you add these domains to your organization's list of trusted sites.

If that does not give clear indications about what is going on then please contact training@sas.com.