Solved: fresh SAS Studio 3.6 wouldn't run on Windows 10 - how to update

dcowles85 · Posted 02-06-2018 05:16 PM

It has been a while. I had a problem last July with a fresh installation of SAS Studio 3.6 on Windows 10.

It won't accept the JRE location.

I explained it here:

So is there anyway to get an update for the software to see if will work now?

Reeza · Posted 02-06-2018 05:28 PM

It sounds like you have a full SAS license, not SAS UE or SAS through an academic license.

If that's the case please contact SAS Tech Support and they'll walk you through how to resolve the issue.

Reeza · Posted 02-06-2018 05:28 PM

It sounds like you have a full SAS license, not SAS UE or SAS through an academic license.

If that's the case please contact SAS Tech Support and they'll walk you through how to resolve the issue.

dcowles85 · Posted 02-13-2018 01:10 AM

Support fixed it in less than 10 minutes.

fresh SAS Studio 3.6 wouldn't run on Windows 10 - how to update