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Shaanq
Calcite | Level 5

Sorry this is a very elementary issue, but this just recently happened midway as I continued a SAS Studio Session. I know a same topic was raised by a student before and I am in the same situation. I installed a new browser (Firefox) but that did not solve the issue for me. 

 

The Problem is that I am unable to type anything within the SAS Studio window (anywhere, not even the address bar). My mouse works however, but despite restarting my PC, changing browser, I am unable to type anything anywhere. 

System: Windows 11

Tested on: Chrome, Edge, Firefox 

 

Thanks for your help. 

1 ACCEPTED SOLUTION

Accepted Solutions
JosvanderVelden
SAS Super FREQ
Have you tried to run the keyboard troubleshooter:
1. Open Start and select "Settings > System > Troubleshoot";
2. Select "Other Troubleshooters";
3. On "Keyboard", click "Run";

If it persists, perform a clean boot to see if any third-party program in the background is causing this problem. Follow the instructions carefully.
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-...
If the problem does not occur after a clean boot. In this same article, there is a technique to help you identify which program is causing this in "How to determine what is causing the problem after you do a clean boot".

View solution in original post

1 REPLY 1
JosvanderVelden
SAS Super FREQ
Have you tried to run the keyboard troubleshooter:
1. Open Start and select "Settings > System > Troubleshoot";
2. Select "Other Troubleshooters";
3. On "Keyboard", click "Run";

If it persists, perform a clean boot to see if any third-party program in the background is causing this problem. Follow the instructions carefully.
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-...
If the problem does not occur after a clean boot. In this same article, there is a technique to help you identify which program is causing this in "How to determine what is causing the problem after you do a clean boot".

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