SAS UE failed while working and at new virtual box importing

[Shmuel]

Today, June 28, at between 10 AM to 11 AM Jerusalem time, I was adding a LABEL statemnt to a code that run OK few minutes ago.

While typing my code I got a SAS Studio Error message. The connection to myfolders was broken. Any attemp to rerun SAS UE failed. SAS was up-to-date.

Then I decided to download the .ova file again and reinstal SAS UE.

I have removed SAS University Edition from the virtualbox without deleting the files. ("Remove only").

At step 3 - inporting the .ova file into Oracle VM virtual box  I got the next message :

Failed to import appliance C:\Install\SAS_UE\unvbasicvapp__9411015__ova__en__sp0__1.ova.

Machine settings file 'C:\Users\Shmuel\VirtualBox VMs\SAS University Edition\SAS University Edition.vbox' already exists.

Result Code:	VBOX_E_FILE_ERROR (0x80BB0004)
Component:	MachineWrap
Interface:	IMachine {85cd948e-a71f-4289-281e-0ca7ad48cd89}

I'm using SAS UE on windows 7.

If the problem is "Machine file ... already exist" - how can I delete the file in virtualbox after doing "Remove only" ?

Thanks ahead, Shmuel.

[Reeza]

Just delete the entire image, but do not delete the myfolders location/folder. Then reinstall. Or do you have a lot of settings and options saved in SAS UE that you want to maintain?

[Shmuel]

Thank you @Reeza , I have overcome the issue of importing the .ova file into the virtual box,

but still get the SAS Studio "null" error message just after "Start SAS Studio" - signing in - initialization

and no connection to myfolders.

Any idea how to overcome it ? Any info need ?

[Reeza]

You will need to reset up the connection in the VM settings, or did you already do that?

[Shmuel]

To summarize my steps up to now:

- re download of SAS UE

- Remove and delete the SAS UE in Oracle virtual box

- import SAS UE .ova file into the virtual box

- a new launch to Oracle virtual box

- start SAS University edition in virtual box

- launching chrome browser and entering SAS Information Center

- checking that SAS is up-to-date, running "Start SAS Studio"

- "signing in" step 

-initializing step - getting message SAS Studio 'null' error. No connection to myfolders 

[Reeza]

When you add the new VM, you need to re add the path to the myfolders. But it also usually let you start up even if that was locked down.

[Shmuel]

I tried to set up the "Shared folders" in VM but got next error message:

Failed to save the settings of the virtual machine SAS University Edition to C:\Users\Shmuel\VirtualBox VMs\SAS University Edition\SAS University Edition.vbox.

The machine is not mutable or running (state is Saved).

Result Code:	VBOX_E_INVALID_VM_STATE (0x80BB0002)
Component:	SessionMachine
Interface:	IMachine {85cd948e-a71f-4289-281e-0ca7ad48cd89}

thus even after restarting my PC.

What does it mean that "machine is not mutable or running" and how to overcome it ?

[Shmuel]

I have redefined the "shared folder" in VM after powering off the machine, by

selecting C:\SASUniversityEdition  and typing myfolders in the folder name.

But still get the SAS Studio null error message and no connection to myfolders

[Reeza · Accepted solution]

Try clearing your browser cookies and cache or using a different browser?

[Shmuel]

@Reeza , thanks a lot. That solved my issue.

[Gaura1234]

Thanks

[tumul]

Hello ! the same exact thing happened to me. I tried clearing cache but still, it gives the same error message ( file 'C:\Users\DELL\VirtualBox VMs\SAS University Edition\SAS University Edition.vbox' already exists). what should I do?