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MariaD
Barite | Level 11

Hi Folks,

 

I've just finish to install SAS 9.4 on AIX. When I tried to login on SAS Studio, after validate my credential, stayed on "Initializing" page and nothing happens.

 

Any idea?

 

Regards,

1 ACCEPTED SOLUTION

Accepted Solutions
alexal
SAS Employee

I forgot to mention if you are using Google Chrome, please make sure that the following hotfix has been installed:

 

SAS Problem Note 62389: SAS® Studio stops responding on the "Initializing" display when you use Goog...

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4 REPLIES 4
alexal
SAS Employee

@MariaD,

 

Please repeat the problem and show us this file from the middle tier /<SASConfig>/Lev<X>/Web/Logs/SASServer2_1/SASStudioMidTier<X>.log, as well as the most recent object spawner log. Do not forget to let us know the username and time when you have reproduced the problem.

alexal
SAS Employee

I forgot to mention if you are using Google Chrome, please make sure that the following hotfix has been installed:

 

SAS Problem Note 62389: SAS® Studio stops responding on the "Initializing" display when you use Goog...

MariaD
Barite | Level 11

Hi @alexal,

 

Thanks, I was using Google Chrome. I switched to Internet Explorer and now I can open SAS Studio.

 

Regards,

alexal
SAS Employee

@MariaD,

 

You are welcome!

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