BookmarkSubscribeRSS Feed
Fluorite | Level 6


I'm having a challenge in trying to run the Learning version of SAS (University Edition). This started when I updated the software last week.

I am using a Macbook with Chrome browser, have downloaded and installed VirtualBox 4.3.12 and installed the SAS University Edition vApp.


I can start the SAS University Edition virtual machine and get as far as trying to connect to http://localhost:10800/ as the VM advises, however my browser will then displays a blank page with the information that:

This site can’t be reached

The webpage at http://localhost:10080/ might be temporarily down or it may have moved permanently to a new web address.


I would really appreciate any advice that you might be able to give me in resolving this issue. 





Screen Shot 2016-06-06 at 20.41.14.pngScreen Shot 2016-06-06 at 20.41.14 (2).png
Super User

@ShelleySessoms there have been a lot of these questions recently. Is there an issue with the latest update? 


Community Manager

I'm checking, @Reeza@Kydanso: There was a known issue with a recent update of University Edition, which is addressed in this Analytics U Community post by @RandyMullis


A tutorial in this post may also help:


Post back here how it goes.

Couldn't attend SAS Innovate in person? We gotchu. Access on-demand content now!

Fluorite | Level 6

Thank you for the responds. Unfortunately, it is still not working. 

I don't know if there are other options.




Community Manager

The next step, then, is to contact Technical Support: I am sorry you're having all this trouble! Post back here and let us know what works for you.

Couldn't attend SAS Innovate in person? We gotchu. Access on-demand content now!

Community Manager

Glad @BeverlyBrown stepped in and answered. Thanks, Bev!

It's time to register for SAS Innovate! Join your SAS user peers in Las Vegas on April 16-19 2024.
Super User

I also have been through this problem recently.

My solution is disconnect your network .

1) if you connect to network via web line/cable, pull it out and start UE again.

2) If you are using WiFi , disable the web card/adapter  and start UE again.


Not sure if it still work for you .

Fluorite | Level 6

Disconnecting the internet and running the programme still didn't help. 


Does anyone think if uninstall the whole setup and install it again, it will help. In that case, how can I save my files that I have already on the programme.






Available on demand!

Missed SAS Innovate Las Vegas? Watch all the action for free! View the keynotes, general sessions and 22 breakouts on demand.


Register now!

SAS Enterprise Guide vs. SAS Studio

What’s the difference between SAS Enterprise Guide and SAS Studio? How are they similar? Just ask SAS’ Danny Modlin.

Find more tutorials on the SAS Users YouTube channel.

Click image to register for webinarClick image to register for webinar

Classroom Training Available!

Select SAS Training centers are offering in-person courses. View upcoming courses for:

View all other training opportunities.

Discussion stats
  • 7 replies
  • 5 in conversation