lost folders and files

[vicdicenzo]

I have not logged into my SAS On demand for Academics account in about a year. I successfully logged on but every one of my files and folders are gone. How do I recover these? Thank you.

[Kurt_Bremser]

Get in touch with SAS technical support (support.sas.com), but I have doubt they have a backup for such data over a long time.

[Rachel_McLawhon]

Unfortunately, your data is likely gone. Based on the SAS On Demand for Academics FAQ's...

Does my data or content expire? If your account is not reactivated after an extended period of time, SAS OnDemand for Academics will deactivate your account and archive your content. After an additional period of inactivity the archived content will be removed from the SAS OnDemand for Academics systems. Archived accounts are subject to having content removed without notice and this is at the discretion of the SAS OnDemand for Academics Team. Per the license agreement, SAS has the right to remove any Content at any time.

[vicdicenzo]

How do I find out if it is still in archives?