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agesser
Obsidian | Level 7

hi,

we have a CDD review and investigator closed this one with some  Rating (le't say Medium.

Now user with Administrator privileges would like to update this specific CDD to HIgh (let's say) , but we can;t find the way to do this.
so the question: how we can change the Rating for Closed CDD.

 

Thanks a lot.

1 REPLY 1
dincoo
SAS Employee

There are two things that can be done:

  1. Updating the risk rating from the database (not recommended)
  2. Re-running the CRR process for only one customer and then re-disposition it from the CDD Reviews page (more sensible)