If there are any notes in the LOG about "encoding" it is a good idea to copy those notes and share them on the forum.
As a personal opinion, there is no such thing as a "normal" import of XLSX files. There is so much garbage that can occur if the files are ever manually edited that way too many of them have challenges.
An alternative might be to do a Save AS CSV file format and try importing that file.
If there are any notes in the LOG about "encoding" it is a good idea to copy those notes and share them on the forum.
As a personal opinion, there is no such thing as a "normal" import of XLSX files. There is so much garbage that can occur if the files are ever manually edited that way too many of them have challenges.
An alternative might be to do a Save AS CSV file format and try importing that file.
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