Perfomance issue: time to open threads

[ballardw]

I have noticed that often one or two discussions will either never open for me or take what are excessive times to open. By excessive I mean more than 5 minutes. I am using IE 8 on Windows 7 if that would have any impact.

Sometimes killing the page and reopening will bring it up but not always.

[reneeharper]

Thank you for letting us know.  I'll ask our system guys to look into performance.

If it happens again and you think about, please post the link and any other information that may help these guys track it down.

[ballardw]

Happened again at 5:30 MDT on April 11. It appears to happen when the topic selected is the top one in a discussion group and there is no response.

[Lithium-Admin]

This information was great.  Thank you .  I changed some settings yesterday that should help.  If you continue to see it, please let me know.

-Renee

[ballardw]

Actually happened trying to read this thread between 3:40 PM and 3:50 PM MDT Apr 13.

I made a new thread in this topic, title Dummy.

Then this thread opened in typical time frame.

So it looks like something related to top of the list is still interfering under some circumstances.

Message was edited by: Edward Ballard I was able to open my Dummy thread while it is top of the list after posting the above response.

[bughuntar]

Test

[reneeharper]

We are monitoring site performance and watching for all ways to improve the performance.  Information like that provided here is a big help.

[ballardw]

Seems to be getting worse for response times. Now it is happening when opening Communities from Places, such as https://communities.sas.com/community/support-communities/sas_macro_facility_data_step_and_sas_langu... at 10:55 MDT 3 May 2012.

It also took several tries to get this community (https://communities.sas.com/community/getting-started ) to respond to post this reply.

[ballardw]

May 8 3:20 MDT

From https://communities.sas.com/community/support-communities/sas_macro_facility_data_step_and_sas_langu...

Trying to open any of these:

https://communities.sas.com/message/126086#126086 https://communities.sas.com/message/126032#126032 https://communities.sas.com/message/126023#126023 https://communities.sas.com/message/126015#126015 https://communities.sas.com/message/125989#125989 https://communities.sas.com/message/125980#125980 https://communities.sas.com/message/125900#125900

Basically it looked like every thing from that community start.

It used to seem I only had this slow or no response from the recent posts, now I'm having it with 3 and 4 day old as well.