Got Error message when installing University Edition

[reginazhao]

Hello, everyone

I've downloaded Univerity Edition and followed the instruction. http://support.sas.com/software/products/university-edition/docs/en/SASUniversityEditionQuickStartVi...

In tep 4: Start the SAS University Edition vApp. I got an error message as follows. Does anyone know how to resolve this problem? Thank you! 

[Reeza]

https://communities.sas.com/t5/SAS-Communities-Library/Installation-Note-When-starting-the-SAS-Unive...

[reginazhao]

Hello, thanks for your suggestion. I also got the erro msg after I download the AMD Download Center. THanks.   

[Reeza]

Do what it says ... run as administrator.

[reginazhao]

I tried, but still not work. 

[Reeza]

Does your computer have an AMD processor? You may want to contact SAS tech support for help.

[reginazhao]

I don't know, thanks, I'll contact SAS later.

[Reeza]

Usually it has a sticker, either AMD or Intel....but yes I'd recommend tech support at this time, though you may be out of luck until next week because of Christmas.  

I believe the email is sasanalyticsu@sas.com for tech support.

[reginazhao]

That's very helpful infor. Thank you so much! 

Have a good holiday! Merry Christmas, Reeza!