Hi programmers,
I am a novice in SAS and I scheduled my SAS base exam on 10/6(Sunday) afternoon. I had an emergency and I wouldn't be able to take the exam, so I wanted to reschedule the exam last night (Friday night). However, it says I have a "Waiver of Automation Tools" so I can't reschedule or cancel my exam and I need to call customer services. Pearson Vue doesn't even have customer services on weekends.
I tried to email them but it takes 3-4 days to get a response. I checked again just now and I still can't do anything (it's still 24 hours prior to the exam time).
Did anyone meet a similar situation? Is it possible for me to get a refund if I call them on Monday (but it will be after my exam then)?
@ah7o wrote:
Hi programmers,
I am a novice in SAS and I scheduled my SAS base exam on 10/6(Sunday) afternoon. I had an emergency and I wouldn't be able to take the exam, so I wanted to reschedule the exam last night (Friday night). However, it says I have a "Waiver of Automation Tools" so I can't reschedule or cancel my exam and I need to call customer services. Pearson Vue doesn't even have customer services on weekends.
I tried to email them but it takes 3-4 days to get a response. I checked again just now and I still can't do anything (it's still 24 hours prior to the exam time).
Did anyone meet a similar situation? Is it possible for me to get a refund if I call them on Monday (but it will be after my exam then)?
Hi there,
Pretty sure this is not the good sub-forum to post this.
You probably have better answers here :
https://communities.sas.com/t5/SAS-Certification/bd-p/certification
Thanks,
It's finally time to hack! Remember to visit the SAS Hacker's Hub regularly for news and updates.
Learn how use the CAT functions in SAS to join values from multiple variables into a single value.
Find more tutorials on the SAS Users YouTube channel.
Ready to level-up your skills? Choose your own adventure.