Error when opening SAS Enterprise Guide

[sdsu]

I was using Enterprise Minor and it was working just fine.  When I tried opening Enterprise Guide to work on homework again, I got an error saying SAS Enterprise Guide needs to close.  When I click on "Show Details" the first line reads, '.', hexadecimal value 0x00, is an invalid character. Lone 1, position 1."

I tried uninstalling the program on my computer and re-installing it to see if that work but unfortunately it did not.

Could some please help me fix this problem?

Thanks!

[prashu]

Hi,

 Follow these Below Steps:

1. Close all sessions of SAS Enterprise Guide.
2. Navigate to C:\users\user-ID\AppData\Roaming\SAS\EnterpriseGuide.
3. Rename the 6.1 folder to 6.1_OLD.(Depending on your Version)
4. Reopen SAS Enterprise Guide. You should see that a new 6.1 folder has been created, and the issue should be resolved.

Best Regards,

Prasanth Kumar

[GEB]

Thanks Prasanth, this worked for SAS EG 7.1 as well. Do you have any insight on the cause of the issue?

Thanks again!