Error #800403E8 In function app.Open launched Sas Enterprise Guide 7.13 HF5 (7.100.3.5486) (32-bit)

[malop]

Hi,

I have the new versión Sas Enterprise Guide 7.13 HF5 (7.100.3.5486) (32-bit)  and i launch .egp with bats and sometimes appears a pop-up with this error. If somebody can help me because i dont know the cause. Is it posible the antivirus?

Thanks

[error_prone]

Contact tech support, either they now the reason of the problem or will look for a fix.