Hello,
Right now, when administrator wants to give access to a new user (and therefore he needs to revoke rights to some other user) he can revoke rights to a user that has open cases that are assigned to him.
I think it would be very useful for administrators to get a prompt that pops up when he tries to revoke the rights (for entering in SAS) for a user that has open cases.
Some window that will say to the admin that he first has to assign open cases to some other user before revoking rights to the current user.
Similar to prompts that can pop up when user tries to disposition the alert and he has to write disposition reason.
Thanks,
David
