BookmarkSubscribeRSS Feed
CP_David
Calcite | Level 5

Hello,

Our users are having problems logging on to SAS FS environments from Forecast Studio 4.1.  The following error/message comes up.  Please let me know what this is about and how to resolve.  Thank you.

com.sas.analytics.forecasting.client.api.exceptions.ForecastingException: com.sas.analytics.forecasting.util.MutatedException: (org.springframework.mail.MailSendException) Failed messages: com.sun.mail.smtp.SMTPSendFailedException: 530 5.7.1 Client was not authenticated

at com.sas.analytics.forecasting.client.api.ForecastingSessionFactory.createForecastingSession(ForecastingSessionFactory.java:280)
at com.sas.analytics.forecasting.swing.fstudio.application.LogOn.processPackage(LogOn.java:173)
at com.sas.analytics.forecasting.swing.fstudio.application.LogOn.commit(LogOn.java:329)
at com.sas.swing.login.visual.SwingEnvironmentLogonManager$2.commit(SwingEnvironmentLogonManager.java:173)
at com.sas.swing.login.visual.SwingLogon.okButtonPressed(SwingLogon.java:842)
at com.sas.swing.login.visual.SwingLogon.access$400(SwingLogon.java:116)
at com.sas.swing.login.visual.SwingLogon$3.actionPerformed(SwingLogon.java:403)
at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)
at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source)
at java.awt.Component.processMouseEvent(Unknown Source)
at javax.swing.JComponent.processMouseEvent(Unknown Source)
at java.awt.Component.processEvent(Unknown Source)
at java.awt.Container.processEvent(Unknown Source)
at java.awt.Component.dispatchEventImpl(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Window.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$000(Unknown Source)
at java.awt.EventQueue$1.run(Unknown Source)
at java.awt.EventQueue$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.AccessControlContext$1.doIntersectionPrivilege(Unknown Source)
at java.security.AccessControlContext$1.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue$2.run(Unknown Source)
at java.awt.EventQueue$2.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.AccessControlContext$1.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.Dialog$1.run(Unknown Source)
at java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$000(Unknown Source)
at java.awt.EventQueue$1.run(Unknown Source)
at java.awt.EventQueue$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.AccessControlContext$1.doIntersectionPrivilege(Unknown Source)
at java.security.AccessControlContext$1.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue$2.run(Unknown Source)
at java.awt.EventQueue$2.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.AccessControlContext$1.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)
Caused by: com.sas.analytics.forecasting.client.api.ForecastingSessionException: Unable to create Forecasting session
at com.sas.analytics.forecasting.client.api.ForecastingSessionFactory.createForecastingSession(ForecastingSessionFactory.java:234)
... 59 more
Caused by: com.sas.analytics.forecasting.client.api.ForecastingSessionException: Unable to create Forecasting session
at com.sas.analytics.forecasting.client.impl.ForecastingSessionImpl.<init>(ForecastingSessionImpl.java:217)
at com.sas.analytics.forecasting.client.api.ForecastingSessionFactory.createForecastingSession(ForecastingSessionFactory.java:232)
... 59 more
Caused by: com.sas.analytics.forecasting.util.CheckedExceptionWrapper: com.sas.analytics.forecasting.util.MutatedException: (org.springframework.mail.MailSendException) Failed messages: com.sun.mail.smtp.SMTPSendFailedException: 530 5.7.1 Client was not authenticated

1 REPLY 1
SnurreJensen
SAS Employee

Not sure if this is the case in this situation but I've experienced similar cases where the root cause was that the Forecast Server license needed to be upgraded.

Since the metadata layer is involved, please make sure that any software update is done using the SAS Deployment Wizard.

Thanks,

Snurre

sas-innovate-2024.png

 

Time is running out to save with the early bird rate. Register by Friday, March 1 for just $695 - $100 off the standard rate.

 

Check out the agenda and get ready for a jam-packed event featuring workshops, super demos, breakout sessions, roundtables, inspiring keynotes and incredible networking events. 

 

Register now!

Multiple Linear Regression in SAS

Learn how to run multiple linear regression models with and without interactions, presented by SAS user Alex Chaplin.

Find more tutorials on the SAS Users YouTube channel.

Discussion stats
  • 1 reply
  • 1527 views
  • 0 likes
  • 2 in conversation