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alozaflores
Calcite | Level 5

I just download the SAS EG Ondemand software and it just can not connect to the servers, when I open teh app it asks for the usr name and password, and once I enter those it just stays on the sae screen that says it is "Loading" on the server tab, but nothing happens until I press "esc" and then it tell me that the connection was not established

 

SAS EG ondemand not conectng.jpg

2 REPLIES 2
mnjtrana
Pyrite | Level 9

This occurs due to wrong profile settings. Goto the profile settings(or click on 'no profile selected' in the bottom left) and try configuring the profile again. Once done, clcik on set active to see, if SAS Eg is able to connect to server.

 

My best guess  is, the server port number would be incorrect, but please check and let me know, what you find.

 

Thanks,

Manjeet


Cheers from India!

Manjeet
Kalind_Patel
Lapis Lazuli | Level 10

Your screen shot itself showing that "No Profile selected", 

Thses few steps you can check for trubleshooting:

  • First please select a correct profile with correct metadata server hostname, port and username, if you have not created it than create the connection profile
  • After selecting set active on profile, if it is connected and still you can not see the SASApp server, than it maybe networking issue
  • Check the connectivity to SAS Server with telnet command in windows cmd.

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