SAS EG Workspace returning I/O error vs SAS Viya Studio Workspace

[mpirritano]

Greetings all!

We are getting workspace I/O errors in SAS EG. It is in our production environment with a viya backend. This is happening in EG on a virtual machine that is used by mulitiple people. So several people could be using the same client at the same time. Looking at SAS Enterprise Monitor we don't see the work environment as being full. Is it possible that the issue is with users sharing the same client on a VM. I'm thinking that maybe this same issue wouldn't happen if we were using the web base studio. Does anyone have any thoughts on this? 

Let me know if there are any follow-up questions to help clarify the question. 

[SASKiwi]

It would be helpful if you posted examples of these errors. Do these appear in your EG log window or somewhere else? 

[MarkAllemang · Accepted solution]

I recommend opening a tech support track on this. It will result in faster resolution. I am not aware of any thing that should cause such a difference in behavior.

[mpirritano]

Thanks so much for your help, Mark!