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thesasuser
Lapis Lazuli | Level 10

Hello
I have observed that the following error occurs, sometimes and at random, when SAS EG had been open over the weekend.

SEGuide.exe - System Error
Exception Processing Message Oxc0000005- Unexpected parameters 

To clear the error , the machine needs to be restarted.
Wondering if there are any steps that one can take to prevent this from occurring again?

 

1 ACCEPTED SOLUTION

Accepted Solutions
PaigeMiller
Diamond | Level 26

I would contact SAS Tech support, and provide the full error message (not just those 2 lines)

--
Paige Miller

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3 REPLIES 3
PaigeMiller
Diamond | Level 26

I would contact SAS Tech support, and provide the full error message (not just those 2 lines)

--
Paige Miller
MarkAllemang
SAS Employee

It will also help speed diagnosis if you provide SAS technical support with a log file from the EG session. Logging can be enabled by going to Tools -> Options -> Application Logging.  After enabling it, it is best to restart EG. The options dialog also shows the folder where the log files will be written, typically %APPDATA%\SAS\EnterpriseGuide\8\Logs.

Finally, given that you report a reboot is required to resolve the issue, it would be helpful to provide a list of any system events in the Windows event viewer that occur at around the same time.

SASKiwi
PROC Star

I'd also suggest checking the Windows Event Viewer, in case there are other errors happening to trigger the EG problem.

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