Hello All,
When trying to install SAS EG 7.13 on a client machine, I see the attached error. Could you help with the solution !
Thanks,
Aj
What does the log say?
Please find the attached log.
Your log suggests you are installing SAS 9.4. Are you installing that as well as EG?
Yes, I am installing EG 7.13 aas part of SAS 94 installation.
Thanks for sharing the IT log. The IT log shows that you are getting a 1603 error code returned from msiexec when attempting to execute the EG MSI installer. If you also share your MSI log ("C:\Program Files\SAS94\InstallMisc\InstallLogs\install_eguide_7.13_win_en_2017-01-04-17.06.56.log"), it may provide additional details on why the 1603 error is occurring. I'll be happy to take a look.
Btw, here is some info regarding the Microsoft Windows Installer 1603 error:
https://support.microsoft.com/en-us/kb/834484
However, hopefully your MSI log will help us pinpoint the exact cause in your case.
Register today and join us virtually on June 16!
sasglobalforum.com | #SASGF
View now: on-demand content for SAS users
Attached install_eguide_7.13_win_en_2017-01-04-17.06.56.log. Please review.
Thanks for providing the MSI log!
I can see in the MSI log that all of the EG dlls have been successfully layed down on the machine, but then the following exception occurs when EG attempts to register its components (thus the installation rolls back -- removes the dlls and cleans up):
CAQuietExec: System.TypeInitializationException: The type initializer for 'SAS.EC.Environment.CurrentApplication' threw an exception. ---> System.Management.ManagementException: Generic failure
This exception almost always points to a missing or improperly installed system requirement (usually the .NET Framework or Visual C++ runtime).
I suggest opening a ticket with SAS Tech Support who will probably instruct and assist you with re-installing the appropriate Visual C++ runtimes and/or .NET Framework versions.
Register today and join us virtually on June 16!
sasglobalforum.com | #SASGF
View now: on-demand content for SAS users
Thanks for the reply.
Are you ready for the spotlight? We're accepting content ideas for SAS Innovate 2025 to be held May 6-9 in Orlando, FL. The call is open until September 25. Read more here about why you should contribute and what is in it for you!
What’s the difference between SAS Enterprise Guide and SAS Studio? How are they similar? Just ask SAS’ Danny Modlin.
Find more tutorials on the SAS Users YouTube channel.