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atmaram
Calcite | Level 5

Hi Team,

While user is trying to connect to the SAS application 9.3.

user is not able to access the application. bellow error is encountered.

SAS Activity-based management error

The underlying connection was closed.The remote name could not be resolved

 

user is tried to access the appliaction through Citrix.


FA citrix issue.jpg
2 REPLIES 2
ChrisHemedinger
Community Manager

This sounds like problem with your configuration or perhaps a backend service that the ABM application relies on.  Do you have a local support team that can investigate?  Otherwise you might need to work with SAS Tech Support to diagnose.

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atmaram
Calcite | Level 5
Thank you 

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