Errors: "Invalid object DNA" and "Root element is missing" in one crash.

[KurD]

Hi all.

One of my users have 2 errors: "Invalid object DNA" and "Root element is missing" in one.

Machine: Windows 8, Sas EG version 7.13 HF5 (7.100.3.5486)

I read thread https://communities.sas.com/t5/SAS-Enterprise-Guide/Invalid-object-DNA/m-p/363310

She don't have two EG sessions in parallel which both updated the file and then got a garbled content back

Also I made profile changes, as sade in https://support.sas.com/kb/58/672.html - no change.

I thought: that file(project) is damaged - but it propertly on the machine of other user. They use the same file from the same sharred sourse.

Can You give me any suggestions?

[andreas_lds]

It could still be a problem caused by one of the config-files, so renaming %appdata%\SAS\EnterpriseGuide\7.1 seems to be a good start.

[SASKiwi · Accepted solution]

If @andreas_lds 's suggestion doesn't fix the problem, then reinstalling EG is a good option.

[KurD]

Reinstalling EG was the first thung i tried, error was not fixed.

[KurD]

User came back today. Way: -Close any open instances of SAS or SAS Enterprise Guide.
-Open a Windows Explorer window and navigate to C:\Users\your-user-ID\AppData\Roaming\.
-Locate the folder titled SAS and rename it SAS_old.
-Restart SAS Enterprise Guide (the error should no longer occur).
-Close SAS Enterprise Guide.
-Again navigate to C:\Users\your-user-ID\AppData\Roaming\ and open the SAS_old folder.
-Copy the MetadataServerProfiles directory into the new C:\Users\your-user-ID\AppData\Roaming\SAS directory (overwrite the new MetadataServerProfiles directory). This step ensures that the existing connection information is still available.

didn't helped. Error is the same: "Invalid object DNA" and "Root element is missing"