TOP URGENT! sas enterprise guide - unable to connect to metadata server

[Kurt_Bremser]

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@HeatherNewton wrote:

which one is #2?

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I edited my post for more clarity.

[SASKiwi]

A couple of questions:

• Are you the only user affected or are there others?
• Are you using your own personal user account to connect?

If possible, try using another PC with EG, but connect with your user account - does it work or not? If it does work, then the problem is with your PC and not your user account. If it fails with your account, but works for another user's account, then the problem is with your user account.

[Sajid01]

Hello @HeatherNewton 
The error indicates that either the user's identity has not been created in the metadata server OR he may not have been added to authentication provider(LDAP/AD etc) and proper groups assigned.
The SAS Administrator (or somebody who performs these duties) at your place should be able to assist.