EG 8.1 64-bit, newly installed. Running standalone on Win10Pro laptop.
When I start the app, I get essentially a big empty white page. At first I installed the 32-bit EG version with the 64-bit SAS Foundation thought there was a conflict between them. So I uninstalled everything and went 64-bit across the board. No difference. SAS (base) runs great.
I can use the [ALT] key to invoke the tool bar menus but after that, still nothing comes up. As I move the mouse around the empty start page, I can tell the pane borders are there because the pointer will change, but I can't see any panes.
Screen cap attached.
What am I doing wrong?
thanks!
This is definitely not normal behaviour. Since EG is a .NET application I suggest checking to see what version of the .NET Framework you have installed. Getting the latest version might help. Opening a track with SAS Tech Support would be a good idea too.
Hi, thanks for the reply.
to answer your steps:
1. I can see the View menu
2. F11 only seems to only turn on/off the program window banner
3. I can view the Options menus and go through them, but I don't see any "Save" or "OK" or whatever.
This almost feels like I have a display driver incompatibility issue with the app.
This is definitely not normal behaviour. Since EG is a .NET application I suggest checking to see what version of the .NET Framework you have installed. Getting the latest version might help. Opening a track with SAS Tech Support would be a good idea too.
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