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deleted_user
Not applicable
while trying to install EG the a message indicating that( EG is already installed and if you want to reinstall remove EG first from control panel - add remove programs) stop the installation process .

the software was installed before but have been removed manually from the program files folder .so, I’ve tried to uninstall it first from (add remove programs ) but it did not work. there seems to be some values in the registry need to be removed.

how to fix this problem? Is there cretin values in the registry I should delete what are they or should I delete each EG related value in the registry
2 REPLIES 2
deleted_user
Not applicable
Redha

For fix this problem you most find in the registry for EG reference and after that will need delete all occurs.

Regards
ChrisHemedinger
Community Manager
If you are fairly certain that you've removed Enterprise Guide but Add/Remove Programs doesn't seem convinced, you can try removing this registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{E0E662A9-EDC9-4C8B-9E84-448646810926}

Note that this is for Enterprise Guide 4.1. All of the usual disclaimers/warnings about editing your registry apply -- be careful!

Chris
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