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snoopy369
Barite | Level 11

I've been using EG 8.1 for the last few days, and I've noticed that it's very common that when I wake my laptop from sleep I get a message that Enterprise Guide needs to close because of an error.  Is this a common issue for people, or just me?  I've had it happen maybe a dozen times in the four days I've had EG 8.1, so it's pretty frequent to me, but not on every single time.

4 REPLIES 4
ChrisHemedinger
Community Manager

Hi @snoopy369 - I know that a lot of work went into improving this scenario for EG 8.1.  You might need to open a track with SAS Tech Support, and provide an application log where this happens (turn on Tools->Options->Application Logging).

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snoopy369
Barite | Level 11
Interestingly, it rarely happens with 7 for me... only really happens on 8.
TanPhan
SAS Employee
Hi Snoopy369. Could you also attach that log file here? I would like to preview the scenario and conditions for this crash. Thank you.
snoopy369
Barite | Level 11

@TanPhan If you could pm me your email address I can email it - not sure about posting it on public forum.  I've got two representative logs that are slightly different in nature of crash I believe (though both ultimately related to network disconnects, I think).

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