CPU Utilization issue in Enterprise Guide 4.3

[Aditi]

We have recently upgraded from SAS 9.1.3 to SAS 9.3. We have noticed that after the users have started using Enterprise Guide 4.3 the CPU utilization seems to be 100%. Is there anything to do with EG 4.3 using more CPU than EG 4.1. Is there any way to find out?

Thanks in advance.

[jakarman]

Is it the same question as in https://communities.sas.com/message/176058#176058 ?

[SASKiwi]

Please confirm that it is client CPU utilitisation we are talking about here and not the server.

[Aditi]

I was talking about the CPU utilization of the application on the citrix server

[jakarman]

As your using Citrix... Check the Citrix setup. SAS Product Support for Virtualization Environments

There are a lot of notes on using it that way. Be aware that you do not have a hardware/performance as normally common on laptops/desktops. It can be setup very very limited ( 1 logical Cpu 1,5 Gb memory 10Gb dasd) as the goal is reuse of those hardware resources by many people.  It could be not enough. Citrix admins should review that as able in monitoring.

The personal open Windows monitoring and information may give some hints.

The java memory settting is often limited to the 512Mb 31989 - SAS® Information Map Studio will not start

The Eguide profile settings if users may be a problem, etc etc.

More unexpected issues may arise like 50135 - When used as a Citrix published application, SAS® Enterprise Guide® 4.3.05 might show errors... or 46527 - Windows Presentation Foundation (WPF) and SAS® Business Intelligence clients